Detailed instructions are given in the login page of the web payment as to the procedure to be followed in case of completed transaction and payment confirmation slip received and also failed transaction. Pls follow the instruction carefully.
Once "pay" - option is selected you will be directed for payment through net banking
or debit / credit card. You can choose the desired payment option and proceed.
Once the payment is successful, you will get a payment confirmation slip and the donor
has to keep the same for reference.
In case the payment is not successful, due to any reason, you will get a display on the
status of failure in payment.
In case none of the above happens, and there is heavy delay in any response from the
system - if you have not proceeded with payment and not given card detail particulars,
you may proceed from the beginning again and start the payment process again
In case you have given all the debit / credit card details or net banking authorization
for payment, and have not got any response, please check with your bankers or credit card
company and see if your account is debited. If your bank account/cc is debited,
please dont make any attempt to pay again.
However, if your account is not debited in the bank, you have to make the payment and
get payment successful confirmation.
In any case, make a note of reference/transaction details in case of net banking
or card payment.
The details provided by you shall be utilized only for the purpose of receiving the payments to be made
by you to the church. All data shall be kept secure, and shall not be divulged to anyone or utilized for
any other purpose.
There is no cancellation option for the end users after payment is made.
In case of duplicate payment, kindly approach admin or finance or accounts department for refund
with proof of the transaction reference/ your bank statement.
Refund will be processed within 10-15 working days; respective payment gateway will send back to
the issuing bank [user’s card banker] in batches for processing, which should approxixmately take 8-15
working days, depending on issuing bank’s policies.
Important: by submitting a payment through the online-payments site, you are agreeing to these terms
and conditions including any updated changes in terms and conditions from time to time through our
All of the donations are in Indian Rupees (INR) for Indian Donors. The applicable tax is charged
separately as per prevailing rates.